Confirmed Service Customer
Truck went into body shop I never had an update on how my truck was doing I was the one that always had to call to get an update you guys sent my truck to the service department and still no update When I���d call both departments would point the finger at each other 7 weeks later I call and they said my truck will be ready for pick up the next day so I go to pick. Up vehicle and the low coolant light is on so I had to turn around and go back to your dealership for 2 more days
Peter O.
NEWMAN,
CA
![2005 GMC Sierra 2500 HD 1GTHK23275F944131](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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