Confirmed Service Customer
Made an appointment for a recall item but item wasn���t available or ordered. Waited 45 minutes after oil change was completed, car was just sitting outside the door. We didn���t ask if we could take the car because we thought they were waiting to replace the recall item. We will have to drive down from Modesto again for recall replacement.
Wayne W.
MODESTO,
CA
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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